Avoid getting scammed, tricked and exploited

From EntropiaPlanets Wiki - Entropia Universe Guides Wiki Info
<addthis />
Short URL: http://bit.ly/euscam
Entropia Universe Guide
Page last updated: 12 August 2015 16:07:42
Guide last updated: 9 May 2023 17:37:27
Latest Forum Threads

Entropia Universe unfortunately also has a history of scams, exploits and similar unpleasant incidents. This guide introduces various methods and how to best avoid to become a victim of them.

Sources for this guide:

Exploiting, scamming, and similar unethical behaviour[edit]







General advices[edit]

  • ...
  • ...
  • file a support case

Official account security advises[edit]

Recently there has been an increase in attempts by unscrupulous individuals to gain unauthorized access to Entropia Universe user accounts. Our support team is working diligently to permanently ban all avatar accounts and associated IP addresses that have been used to solicit account log-in information from legitimate participants, or who have been spamming links to phishing sites through the Entropia Universe private messaging system.

To assist us in providing the highest level of account security, MindArk strongly urges all participants to take a few moments to carefully review and employ the following security tips. Following the advice in these security tips will help greatly in preventing dishonest individuals from gaining unauthorized access to your Entropia Universe account.


Protect your account password very carefully and do not share it with anyone. MindArk and Planet Partner officials will NEVER ask for your account password.

It is also a good idea to use a totally unique password for your Entropia Universe account that you do not use for any other web site or online service. This will help protect your Entropia Universe account in cases where one of those other accounts becomes compromised.



When logging in to your Entropia Universe account on the web, always be certain that you are doing so from the official entropiauniverse.com domain, or from one of the official Planet Partner domains listed below.

  • planetcalypso.com
  • rocktropia.com
  • nextisland.com
  • planetarkadia.com
  • planetcyrene.com

NEVER attempt to log in to your Entropia Universe account from any other web site or domain, or you may risk becoming a victim of account phishing, which will allow dishonest individuals to record your log-in credentials and gain unauthorized access to your account.

Most modern web browsers include a feature which highlights in bold the actual domain being visited in the address bar. This feature helps users see more clearly which domain they are currently visiting and thereby avoid phishing sites. It is a good idea to double-check the browser address bar before entering your Entropia Universe log-in information on any web site, to be sure that you are submitting your credentials to one of the official domains listed above.


MindArk offers participants a very powerful security system for protecting their Entropia Universe accounts- the Gold Card Security System.

Without question, the Gold Card Security System is the most reliable way of protecting your valuable Entropia Universe account.

MindArk strongly urges all participants to use the Gold Card Security System, and even offers free Gold Cards to all participants who deposit 5000 PED or more.


Be sure to have an updated anti-virus program installed on the computer that you use to access Entropia Universe. Doing so will help protect your account details and log-in credentials from being recorded by keyloggers and other malicious programs that can compromise the security of your Entropia Universe account.

Avoid logging in to your Entropia Universe account from public computers or from public networks, especially if your account does not make use of the Gold Card Security System.

Summoning into lootable PVP[edit]

How it's done:
Entropia Universe has a feature that enables owners of specific vehicles to "summon" other players from any place onto the vehicle. If that vehicle is located in a lootable PVP zone the summoned player can be killed and items in his inventory can be looted.

How to prevent it:
A summon message looks like this:

Never ever press the green check mark button if you don't know and absolutely trust the person sending the message. Since displayed names can be changed please make sure you know the combination of person sending the message and name of the vehicle to be summoned to.

Whitelist - Trustworty space transportation services:

Service name Ship names Link
EntropiaTransport ??? http://entropiatransport.com/
... ... ...

Blacklist - Known "pirates":

Wormhole into lootable PVP[edit]

How it's done:
Entropia Universe has a feature that enables so-called "wormholes" that allow a group of people to travel from one place to another. Wormholes can only be opened by players and need one player on each "side" of the wormwhole. When you enter a wormhole you cannont see where it will take you to. Players might abuse wormholes to send players into a lootable PVP zone where they can be killed and items in their inventory can be looted.

How to prevent it:
You can not be wormholed into lootable pvp if you do not take the shot that is needed to enter lootable pvp, so if you don't have that shot then you won't have to worry and you can jump into any wormhole you like.

Malicious 3rd party software[edit]

How it's done:
Regularly tools from 3rd parties (nor MindArk neither Planet Partners) are advertised or mentioned somewhere. These tools offer assistance in game or even promise to generate PEDs for you. Some of these tools are Grayware/Malware that in the worst case could destroy all your data and could make your computer inaccessible.

How to prevent it:
Never ever install tools from 3rd parties that are not explicitely recommended by trustworthy members of the Entropia community.

Blacklist - stay away from these:

Links, references, contributors, categories[edit]

  • ...