To say it politely: I am not amused. My wife was a bit more sarcastic: This printer isn't ocean-going, is it? The story in short: 2013 - September: I bought a FreeSculpt 3D-printer from PEARL. It was shipped originally with a damaged stop end switch. I got it back repaired after a few weeks. 2014 - June: The nozzel heater gave up. I got the printer back repaired after 10 or 12 days. 2015 - February: The material extruder gave up. I got the printer back repaired after a few days. 2015 - February: After 7.5 hrs of printing (overall) the toothed belts of the printer head jumped a bit. That means I got a displacement in the print of ~3 mm (after 1.5 hrs at the current job). I made a second attempt and got the same displacement because the toothed belts didn't work properly (after 40 min this time). I have to have a serious talk to PEARL tomorrow me thinks.